條款及細則

Definitions

“Agreement” means any agreement between the Service Provider and the Customer incorporating these terms and conditions expressly or impliedly.

“Customer” means any person or company requesting for the Services.

“Services” means the services described in this agreement and/or as provided by the Service Provider to the Customer from time to time.

“Service Provider” means Amber Services Limited trading as ‘Jumpstart Business Centre’.

“Fees” means the monthly fee and other charges for use of the Services as described in the Application Form or as specified by the Service Provider from
time-to-time.

“Contract Period” is the period for which the Customer is prepaying and any free months to which the Customer is entitled.

1. Contract terms

1.1 Upon signing of this application, The Customer agrees that they will pay the Service Provider the Fees for the Contract Period and the Service Provider
will provide the Services to the Customer within the Contract Period.

2. Contract extension and Services termination

2.1 The Service Provider has the right to terminate the Services at any time at its sole discretion without any notice to the Customer. The Service Provider, in this situation, will refund the Fees minus those Fees relating to the Services up until and on the date of termination.

2.2 The Customer may early terminate, in writing (electronic correspondence accepted), the Services in line with the thirty (30)-day money back guarantee
arrangement. The termination notice must be received within the first thirty (30) days from the Commencement Date of the Services.

2.3 There will be no refund for all Fees already paid except stated in clause 2.1 and 2.2.

2.4 The Customer should contact the Service Provider, in writing (electronic correspondence accepted) no later than thirty (30) days before the expiry of the current Contract Period to terminate the Agreement or make any service adjustments.

2.5 At the end of each Contract Period, the Services will be automatically extended for the same length and terms with the exception of any free months granted as part of the initial term.

3. Liabilities

3.1 The Service Provider shall not in any circumstances be liable or responsible for any losses, damages, costs, claims, expenses of liabilities of whatever nature (including consequential loss) and however caused arising from or in connection with the provision of Services and whether by way of the law
of contract, tort, statute or otherwise and whether occurring during the continuance of this Agreement or after, including but not limited to any loss or damage arising from wrong delivery or non-delivery of messages, calls, mails, parcels, fax, cables or any other objects or any error in transmission of any of the same.

3.2 The Customer shall not use any of the facilities or services provided by the Service Provider for any illegal or immoral purposes.

3.3 The Customer will indemnify and keep indemnified the Service Provider against all loss, demands, damage, costs, claims, expenses, actions or other
liabilities arising from or in connection with the provision of the Services.

3.4 For avoidance of doubt, the Customer agrees and acknowledges that this Agreement shall not give the Customer any rights of access to or any interest
in any part of the premises to which the correspondence address relates or in any of the equipment or facilities provided.

3.5 The Service Provider agrees and acknowledges that they are not allowed to sell(provide) any information of the Customer to any third party without
consent from the Customer.

3.6 Any email and files/attachments transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are
addressed. If this message has been sent to you in error, you must not copy, distribute or disclose of the information it contains. Please notify us immediately
and delete the message from your system.

4. Payment

4.1 The Customer shall pay the Fee before the Due Date specified on the relevant invoices.

4.2 The Service Provider has the right to suspend the Services to the Customer if the Service Provider does not receive the appropriate payment from the
Customer before the due date specified on the relevant invoices.

4.3 If the account of the Customer has been suspended by the Service Provider, the Customer has to pay the Service Provider a reactivation fee equal to the
amount of 1-month service Fees (full price) in order to re-activate the Services.

4.4 If the Services has been suspended by the Service Provider due to late payment(s), the Service Provider shall charge the Customer the Fees for the
suspended period with overdue interest of 3% per month.

4.5 The Customer has the responsibility to make sure that their payments are received and identified by the Service Provider before the Due Date specified
on the relevant invoices.

4.6 Additional services may require a deposit.

5. Mail handling

5.1 The Customer has the responsibility to register all the appropriate company names and contact persons with the Service Provider for mail handling
purposes.

5.2 The Customer agrees and acknowledges that each account can register only one (1) company name and one (1) trade name. Legally accepted proof has to be provided by the Customer regarding the link between the registered company name and the trade name.

5.3 The Customer agrees and acknowledges that he can publicise the address, provided by the Service Provider ONLY in conjunction with the company name,
trade name and contact person(s) registered with the Service Provider.

5.4 The Customer agrees and acknowledges that the Service Provider has the right to call for compensation and legal action if the Customer has violated
the conditions specified in Clause 5.3.

5.5 After the termination of the Agreement, any mails, parcels, fax, telex or cables or other objects sent to or left at the Service Provider’s address shall be at the disposal of the Service Provider at its absolute discretion.

5.6 During the suspension period, the Service Provider will reject all mails, parcels or any objects sent to the Service Provider’s address. The Service Provider is not responsible to notify the Customer of such delivery.

5.7 If the Service Provider suspects any mails, parcels or objects are dangerous, the Service Provider reserves the right to reject receipt or dispose of them at the Service Provider’s discretion.

5.8 The Service Provider is not liable and not responsible to receive any items sent to any Service Provider’s address before the start of Service.

5.9 The Service Provider holds the rights to charge the customer if the Customer makes any use of the Service Provider’s address before the Service starts or after the Service has been terminated.

5.10 The total volume of mails shall not exceed 60cm x 60cm x 120cm. The Service Provider will return mails or parcels exceeding the prescribed size.

5.11 The Customer agrees that the total volume of mails exceeding 45cm x 45cm x 45cm will be kept, at no charge, for one (1) working day counting from the
day after the item is received. A fee of HKD$20 per item per day will be charged thereafter.

5.12 The Customer agrees that the total volume of mails exceeding 30cm x 30cm x 30cm will be kept, at no charge, for two (2) working days counting from the day after the item is received. A fee of HKD$10 per item per day will be charged thereafter.

5.13 The Customer agrees that the total volume of mails equaling or below 30cm x 30cm x 30cm will be kept, at no charge for twenty-one( 21) calendar days
counting from the day after the item is received. A fee of HK$5 per item per week will be charged thereafter.

5.14 Any items not collected after one (1) month from the day it was received will be disposed of without notice at the discretion of the Service Provider.

5.15 Mails which have been scanned and received by the client will be disposed of unless it is a government letter.

5.16 Any packages containing perishable goods will be disposed of after 1 (one) working day at the discretion of the Service Provider.

6. Call Handling

6.1 The Customer has the responsibility to register all the relevant company name(s), contact person(s) and call handling instructions with the Service Provider for call handling purposes.

6.2 The Customer agrees and acknowledges that he can publicise the telephone and fax number(s) provided by the Service Provider ONLY in conjunction with the company name(s), trade name(s) and contact person(s) registered with the Service Provider.

6.3 The Customer agrees and acknowledges that the Service Provider has the right to call for compensation and legal actions if the Customer violates the
conditions specified in Clause 6.2.

6.4 The Service Provider has the right, at their absolute discretion, to drop or answer in any way all incoming calls for the Customer during account suspension period or after the termination of the Services.

6.5 The Service Provider is not liable and not responsible to answer any incoming call for the Customer before the start of Service.

6.6 The Service Provider holds the right to charge the Customer if the Customer makes any use of the Service Provider’s telephone number or fax number before the Services start or after the Services have been terminated.

6.7 The volume of calls is subject to a monthly threshold. Call volumes exceeding this threshold will be charged under the following conditions – Calls: 201 – 500 HK$1,000 flat charge; 501 – 1,000 HK$ 5,000 flat charge.
Increments of HK$ 10,000 dollars per 500 calls thereafter. Failure to settle the charge by the invoice due date will result in suspension of service.

7. Compliance Test

7.1 The Service Provider is a Trust and Company Service Provider licensee registered in the Company Registry of Hong Kong (Licence number: TC000155 and TC000156) and is required to perform compliance test or due diligence on the Customer.

7.2 The Customer must provide any information requested to the Service Provider before the Services can commence.

7.3 The Service Provider will require from the Customer to provide proof of some or all of the information provided by the Customer. If the required proof cannot be presented or is not sucient for the Service Provider to determine the Customer is free of risks of money laundering and terrorist financing within sixty (60) working days from service commencement, the Service Provider will suspend the Services. If proof is still not presented or sufficient, the Services will be terminated one-hundred-and-twenty (120) working days after service commencement.

7.4 If the Customer cannot provide the information and proof for the Service Provider to complete the compliance test or if the Customer fails the compliance test for any reasons, the Services will be suspended and an administrative charge of HK$200 will apply. This charge can be deducted from any paid amount.

7.5 The Service Provider will review the Customer’s background from time to time and the Customer must notify the Service Provider of any changes to its holding structure and ultimate beneficial owners.

7.6 The Service Provider reserves the right to suspend the Services if additional information is required from the Customer and the Customer did not present this information in a timely manner.

8. Others

8.1 This Agreement shall not be assignable or transferable in any manner by the Customer unless prior consent in writing from the Service Provider has been received.

8.2 This Agreement constitutes the whole agreement between the Parties hereto and it is expressly declared that no variation hereof shall be effective unless made in writing and signed by both Parties.

8.3 This agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region and the Parties hereby
irrevocably submit to the non-exclusive jurisdiction of the Courts of the Hong Kong Special Administrative Region.

8.4 Where these terms and conditions are available in Chinese, the English version shall prevail whenever there is a discrepancy between the two versions.